Corporate Training

Consumer (Retail) Banking

      
No. Course Title Location Start & End Date Hours No. of Days Speakers
CONSUMER (RETAIL) BANKING 2019-2020
1 Foundations of Banking Muscat 11-12 Sep 2019 12 2 Mr. Mohammed Anwar Al Balushi
2 Banking Channel Management( New ) Muscat 6-7 Oct 2019
15-16 Jan 2020
12 2 Mr. Harshdeep Munjal, Dr. Zaynab Nadim
3 Cards Business and Operations ( New ) Muscat 5-6 Nov 2019 12 2 TBA
4 Effective Customer Service for Disabled Customers
Sur
Muscat
6-7 Nov 2019
12 Jan 2020
6
6
2
1
Dr. Samya Al Shanfari
Dr. Binu James Mathew
5 Managing Customer Relationships Nizwa
Salalah
19,20-21 Nov 2019 9 3 Dr. Ali Hamdan Al Balushi
6 CBO Rules Related to Retail Banking Muscat 20-21 Nov 2019 8-9 Dec 2020 12 2 Mr. Nabil Al Raisi
7 Complaint Handling and Service Recovery Muscat 10-11 Feb 2020
21-22 Oct 2020
12 2 Ms. Jayogi Wickramasinghe
8 Cases in Retail Banking (Business and Controls) (New) Muscat 19-20 Feb 2020 12 2 Ms. Joyce Noronha