Upcoming Courses

NO.

COURSE TITLES

LOCATION

DATES

HRS

DAYS

SPEAKERS

NOMINATION DEADLINES

1.       

MS Excel-Intermediate

Muscat

8-9 Sep 2025

11

2

Mr. Yousuf Al Khanbashi

25 Aug

2.       

Business Writing (Part I) (Letters/Memos)

Muscat

14-15 Sep 2025

11

2

Ms. Hind Al Saadi

31 Aug

3.       

Certificate in Corporate Credit Analysis - Module I

Muscat

15-16 Sep 2025

11

2

Mr. M. Gnanendran

1 Sep

4.       

Decision Making and Problem Solving

Muscat

16-17 Sep 2025

11

2

Ms. Dina Al Maimani

2 Sep

5.       

Analysis & Interpretation of Financial Statements

Muscat

17-18 Sep 2025

11

2

Dr. Yousuf Al Balushi

3 Sep

6.       

Certificate in Corporate Credit Analysis - Module II

Muscat

22-23 Sep 2025

11

2

Dr. Roslin Lazarus

7 Sep

7.       

Excellent Customer Service for Disabled Customers

Virtual

22,23-24 Sep 2025

9

3

Ms. Fatma Al Balushi

7 Sep

8.       

Problem Loan Management

Muscat

23-24 Sep 2025

11

2

Ms. Afra Al Zadjali & Mr. Hisham Hassan Moosa

8 Sep

MS EXCEL INTERMEDIATE

Course Date

8-9 September 2025

Duration

2 Days, 11 Hours

Location

Muscat

Speaker

Mr. Yousuf Al Khanbashi

Key Learning Objectives

To develop an understanding of the ways in which MS Excel can be used to support data analysis and reporting across functional areas.

Target Participants

All staff.

Pre-requisites

Participants should have a good basic knowledge of computers and keyboard functions.

Contents Highlights

• Applying advanced formatting options
• Using functions associated with logical, statistical, financial, and mathematical operations
• Creating charts and applying advanced chart formatting
• Working with tables and lists to analyze, filter and sort data
• Creating and using scenarios
• Creating a total sheet
• Validating and auditing spreadsheet data
• Working with SUMIF & SUMIFS functions
• Working with PMT and Subtotals functions

Certification

CBFS certificate of completion for participants who attend all days of training.

Training Methods

Power point presentation, lecture, interactive discussions, lab work.

Speaker Profile

Mr. Yousuf Al Khanbashi

Lecturer at the Centre for Preparatory Studies of CBFS. He holds a Master’s degree in Digital Technologies, Communication and Education from University of Manchester - UK. He holds a Bachelor’s degree in Instructional and Teaching Technologies from SQU. His teaching experience spans more than 15 years across three higher education institutions. He conducts training on Microsoft Office applications and is a Certified Creative Train-the-Trainer from IDEAS.

CERTIFICATE IN CORPORATE CREDIT ANALYSIS (MODULES I & II)

Course Dates

15-16 September 2025 (M-I)

22-23 September 2025 (M-II)

Duration

2 Days, 11 Hours (each)

Location

Muscat

Speakers

Mr. M. Gnanendran & Dr. Roslin Lazarus

Key Learning Objectives

To facilitate a comprehensive understanding of corporate credit function for enabling effective credit related decisions.

Target Participants

Relationship Officers, Managers in Corporate Banking and International Banking divisions, Corporate Credit Risk Managers, Analysts, staff of Corporate Remedial Management division and Credit Auditors with banking experience of less than 2 years.

Pre-requisites

There are no pre-requisites for this course.

Contents Highlights

§ Module I - Introduction to credit and understanding financial statements

§ Module II - Financial ratio analysis

§ Module III - Cash flow analysis

§ Module IV - Capital budgeting techniques

§ Module V- Structuring of facilities

Certification

§ CBFS certificate of completion for participants who attend all days of training and pass all the assessments and also the master assessment (Minimum pass marks - 50%).

§ Note: A re-sit fee of RO 50 +VAT per attempt will be charged for any participant who does not pass or is absent for the first attempt of any assessment.

Training Methods

Power point presentation, lecture, interactive discussions, numeric exercises, cases, videos, quizzes, end-of-module assessments, master assessment

Speaker Profile

Mr. M. Gnanendran

Lecturer at CBFS. He is a qualified Chartered Global Management Accountant of UK. He started his career in accountancy at KPMG Sri Lanka. He subsequently worked in many commercial organizations including Merchant Bank of Sri Lanka. He conducts training in finance, accounting and internal audit.

Dr. Roslin Lazarus

Assistant Professor at CBFS.  She has over 20 years of teaching experience. She holds a Masters and PhD in Commerce.  She holds the Introduction to Securities & Investment (International) certification of CISI, UK. She has completed the IFRS certificate course from AICPA & CIMA. She is a Certified Professional Banker from FINSIA’s (Australia), awarding body Chartered Banker Institute, UK. She conducts training in accounting and finance.

DECISION MAKING AND PROBLEM SOLVING

Course Date

16-17 September 2025

Duration

2 Days, 11 Hours

Location

Muscat

Speaker

Ms. Dina Al Maimani

Key Learning Objectives

By the end of the course, the participants will be able to:

§ Practice critical thinking to analyze and define the problem

§ Apply various tools and techniques to determine root cause

§ Apply logical and creative approaches and lateral thinking to generate alternative solutions

§ Determine a decision-making approach and develop criteria for selecting a solution

§ Communicate and implement decisions

Target Participants

Division/Section Heads, Regional/Area Managers, Branch Managers, Assistant Branch Managers, Team Leaders.

Pre-requisites

There are no pre-requisites for this course.

Contents Highlights

§ Defining problem solving and decision making

§ Tools and techniques for identification and analysis of problem

§ Generating alternative solutions

§ Developing and applying criteria for selecting solutions

§ Implementing and communicating decisions

Certification

CBFS certificate of completion for participants who attend all days of the training.

Training Methods

Power Point presentation, lecture, group discussions, exercises/activities, case studies, videos.

Speaker Profile

Ms. Dina Al Maimani

Deputy Director- PG Studies Research & Innovation Department at CBFS and Strathclyde Business School’s Oman Centre Manager. She has over 17 years of experience in varied fields (including education management, banking, marketing, media). She has an MBA (with Merit) from Strathclyde Business School (with Project Distinction in Entrepreneurship Studies) and holds a BSc in English Language and Literature from SQU. She is the winner of Al Mar’aa Excellence Award 2022 for “Omani Woman Achiever in Educational Service”.

ANALYSIS AND INTERPRETATION OF FINANCIAL STATEMENTS

Course Date

17-18 September 2025

Duration

2 Days, 11 Hours

Location

Muscat

Speaker

Dr. Yousuf Al Balushi

Key Learning Objectives

To learn the importance of analysing performance of a company and the main criteria to be followed in financial analysis and use of the interpretation for economic decisions.

Target Participants

Relationship Officers, Managers in Corporate Banking and International Banking divisions, Corporate Credit Risk Managers, Analysts, Financial Analysts, staff of Investment Banking division, staff of Corporate Remedial Management and Internal Audit divisions.

Pre-requisites

There are no pre-requisites for this course

Contents Highlights

§ Introduction to financial statements

§ Techniques of interpretation of financial statements

§ Financial ratios - need and importance

§ Various types of ratios – analysis and interpretation

§ Limitations of ratio analysis

§ Analysing cash flows-Operating, investing, financing

Certification

CBFS certificate of completion for participants who attend all days of training.

Training Methods

Power point presentation, lecture, interactive discussions, numeric exercises, cases, videos, quizzes

Speaker Profile

Dr. Yousuf Al Balushi

Director of Planning and Quality Assurance Department (PQAD) at CBFS. Bringing a wealth of experience in the higher education sector, his experience spans over 17 years in various academic and administrative capacities. His professional journey includes critical rules in higher education institutions, where he served as assistant Dean Administrative and Finance, Head of Business Studies Department, Head of Accounting department at UTAS. He holds PHD of philosophy in Financial and Banking regulation from the University of Hull, UK. Additionally, he earned a Master of Science in Finance from the University of York, UK, and a bachelor’s degree in Finance from SQU. He is a certified KPI professional and has delivered numerous training programs focused on executing strategic plans and utilizing performance management tools including KPIs. He has also worked as a researcher and reviewer specializing in the domains of banking, insurance, and financial regulations.

EXCELLENT CUSTOMER SERVICE FOR DISABLED CUSTOMERS (VIRTUAL)

Course Date

22,23-24 September 2025

Duration

3 Days, 9 Hours

Location

Virtual (Participants’ own location)

Speaker

Ms. Fatma Al Balushi

Key Learning Objectives

Learn how to interact with differently abled customers and to treat them with due respect and courtesy, which is the key to diversity and excellence in customer service.

Target Participants

Customer service staff of branches, staff of customer care/customer experience divisions, trainers in customer service.

Pre-requisites

There are no pre-requisites for this course.

Contents Highlights

§ Understanding the types of disabilities and their challenges

§ How to interact with each type of disability

§ Myths and realities

§ Talking about disabilities: Choosing the right words

§ CBO guidelines on service to disabled customers

Certification

CBFS certificate of completion for participants who attend all days of training.

Training Methods

Lecture, PowerPoint presentation, interactive discussions, cases, videos, quizzes.

Speaker Profile

Ms. Fatma Al Balushi

An MBA graduate from Sultan Qaboos University, with about 10 years’ experience in client relations and customer service in the Professional Studies Dept. and the Training Centre of CBFS. She is a Certified Creative Train- the- Trainer from Ideas. She is currently managing the Annual Training Plan of the Training Centre of CBFS. Her areas of training expertise are customer service and soft skills.

PROBLEM LOAN MANAGEMENT

Course Date

23-24 September2025

Duration

2 Days, 11 Hours

Location

Muscat

Speakers

Ms. Afra Al Zadjali & Mr. Hisham Hassan Moosa

Key Learning Objectives

On completion of this course the participants will be able to learn about:

§ Defining problem loans

§ Policies and procedures

§ Early warning indicators

§ Identification and resolution of problem loans

§ Understanding of effects of problem loans

Target Participants

Corporate Credit Risk Managers, Analysts, staff of Corporate Remedial Management, Legal, Finance and Internal Audit divisions.

Pre-requisites

Participants should have attended the “Corporate Credit Analysis” course of CBFS or should have a good level of knowledge of corporate credit.

Contents Highlights

§ Policies and procedures for problem loans

§ Causes and effect

§ Early warning signs of deteriorating accounts

§ Finding solution for problem loans (including restructuring)

§ Provisions of CBO Circular BM 977 and BM 1149

Certification

CBFS certificate of completion for participants who attend all days of training.

Training Methods

Power point presentation, lecture, interactive discussions, numeric exercises, cases, videos, quizzes

Speaker Profile

Ms. Afra Al Zadjali

Head Debt Capital Markets and Restructuring Division within Investment Banking at Sohar International. She holds a Master’s Degree in Finance from Cranfield University and is a certified debt collections trainer. With over a decade of experience in managing distressed portfolios for Retail and SME sectors at two top International banks, her areas of expertise include quality assurance, strategy, and litigation in debt management. Furthermore, she has experience in project financing, corporate treasury, and the management of stressed assets.

Mr. Hisham Moosa Hassan

Senior Vice President at Sohar Islamic, Sohar International. With experience exceeding 18 years in both local and international banks, he has specialized in wholesale banking, risk management as well Financial Institutional Relationships. In addition, he has served as a senior treasury manager at Oman Investment Authority (OIA). He graduated from SQU and has Master’s degree from University of Bradford. In addition, he is a Certified Credit Analyst by Moodys Analytics.