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JANUARY 2025

UPCOMING COURSES

(JANUARY 2025)

NO.	COURSE TITLES	LOCATION	DATES	HRS	DAYS	SPEAKERS	NOMINATION DEADLINES
1.	Advanced Certificate in Corporate Credit Analysis - Module I	Muscat	6-7 Jan 2025	11	2	CA Sujatha Bhat	23 Dec
2.	Finance for Non-Finance People - Level 1	Muscat	7,8-9 Jan 2025	16.5	3	Dr. Yousuf Khamis Al Mabsali	24 Dec
3.	Business Writing - Part I (Letters)	Muscat	8-9 Jan 2025	11	2	Dr. Yaqoob Al Ghatrifi	25 Dec
4.	ABC of Image Management	Muscat	13 Jan 2025	5.5	1	Ms. Sumangla Jacob	30 Dec
5.	Financial Consumer Protection Regulatory Framework	Virtual	13,14-15 Jan 2025	9	3	Mr. Mohammed Anwar Al Balushi	30 Dec
6.	Managing Investment Risk in Islamic Banking	Muscat	14-15 Jan 2025	11	2	Mr. Mohammed Farzan	31 Dec
7.	Negotiation Skills	Muscat	15-16 Jan 2025	11	2	Dr. Zaynab Nadim	1 Jan
8.	Introduction to Bank Ratings and Sukuk Ratings, Crypto and Defi (with S&P Global Ratings)	Virtual	16 Jan 2025	5.5	1	Dr. Mohammed Damak	2 Jan
9.	Leadership Dialogue Series-7 Emerging Trends in People Management	Virtual	20 Jan 2025	1.5	1	Mr. Sushanth M. Tharappan	6 Jan
10.	Advanced Certificate in Corporate Credit Analysis - Module II	Muscat	20-21 Jan 2025	11	2	Mr. M. Gnanendran	6 Jan
11.	Structured Products in Trade Finance	Muscat	21-22 Jan 2025	11	2	Mr. Murahari Naik	7 Jan
12.	Customer Experience in Priority Banking	Muscat	22-23 Jan 2025	11	2	Mr. Karthyic Subramanian	8 Jan

ADVANCED CERTIFICATE IN CORPORATE CREDIT ANALYSIS (IN 5 MODULES) – MODULES I & II
Course Dates	6-7 January 2025 20-21 January 2025
Duration	2 Days, 11 Hours (each)
Location	Muscat
Speakers	CA Sujatha Bhat, Mr. M. Gnanendran
Key Learning Objectives	To acquire advanced level of understanding of effective credit related decision making and risk analysis
Target Participants	Relationship Officers, Managers in Corporate Banking and International Banking divisions, Corporate Credit Risk Managers, Analysts, staff of Corporate Remedial Management division and Credit Auditors.
Pre-requisites	Participants should have completed the “Certificate in Corporate Credit Analysis” course of CBFS or should have experience of 5 years and above as Corporate Relationship Managers/Corporate Credit Risk Managers
Contents Highlights	Module I - Financial Risk Assessment I-Ratios Module II - Financial Risk Assessment II-Cash flow & Projections Module III- Industry and Business Risk Assessment Module IV - Management Risk Assessment & Decision Making Module V - Loan Structuring and Enhancements
Certification	CBFS certificate of completion for participants who attend all days of training and pass all assessments and the master assessment (Minimum pass marks – 50%). Note: A re-sit fee of RO 50 per attempt will be charged for any participant who does not pass or is absent for the first attempt of any assessment.
Training Methods	Power point presentation, lecture, interactive discussions, exercises, cases, videos, quizzes, end-of-module assessments, master assessment.
Speaker’s Profile	CA Sujatha Bhat Senior Lecturer at CBFS. She is a Chartered Accountant from ICAI, India and holds M. Com degree. She has over 2 decades of experience in auditing, taxation and teaching. She is a program leader for ACCA at CBFS. She conducts training in finance, accounting and budgeting. Mr. M. Gnanendran Lecturer at CBFS. He is a qualified Chartered Global Management Accountant of UK. He started his career in accountancy at KPMG Sri Lanka. He subsequently worked in many commercial organizations including Merchant Bank of Sri Lanka. He conducts training in finance, accounting and internal audit.

FINANCE FOR NON-FINANCE PEOPLE – LEVEL 1
Course Date	7,8-9 January 2025
Duration	3 Days, 16.5 Hours
Location	Muscat
Speaker	Dr. Yousuf Al Mabsali
Key Learning Objectives	On completion of this course, participants will be able to: § Understand the basics of finance and financial terminology. § Gain knowledge of key financial concepts such financial analysis and forecasting § Develop the skills necessary to analyse and interpret financial statements. § Enhance financial literacy and confidence in making financial decisions.
Target Participants	Staff who are not working in the finance function but
Pre-requisites	There are no pre-requisites for this course.
Contents Highlights	§ Introduction to finance § Financial statements § Techniques of Financial analysis § Ratio analysis § Analysis of cash flows § Elements of personal finance
Certification	CBFS certificate of completion for participants who attend all days of training.
Training Methods	Power point presentation, lecture, interactive discussions, numeric exercises, cases, videos, quizzes
Speaker’s Profile	Dr. Yousuf Al Mabsali Assistant Dean for Academic Affairs at CBFS. He is also an OQF External Reviewer at OAAAQA. He has over 17 years of experience. He previously served as the Dean of Economics and Business Administration at UTAS, where he provided pivotal strategic guidance and spearheaded teams to develop academic programs for both UG and PG students. He also held the positions of Assistant Dean for Academic Affairs and Assistant Dean for Administrative and Financial Affairs. He has a PhD in Accounting and Finance from Brighton University, UK, a Master of Finance from Stirling University, UK, and a Master of Professional Accountancy from the University of London, UK. He also has several professional certifications, including ACCA (UK), and Certified KPI Professional accredited by The KPI Institute, Australia. He is also a member of the Institute of Public Accountants (IPA), Australia, and Institute of Financial Accountants (IFA), UK.

BUSINESS WRITING IN 3 PARTS (LETTERS, MEMOS/EMAILS, REPORTS) (IN 3 PARTS) – PART I
Course Date	8-9 January 2025
Duration	2 Days, 11 Hours
Location	Muscat
Speaker	Dr. Yaqoob Al Ghatrifi
Key Learning Objectives	To understand the principles of business writing and apply the process of business writing to any business message for increased effectiveness in their business communications.
Target Participants	All staff
Pre-requisites	This is not a grammar course. Hence participants should have basic knowledge of English and should be able to write simple sentences.
Contents Highlights	Part I Principles of business writing Different types of business letters Structure, layout and styles of presentation Planning of a letter. Part II Essentials of e-mails and memos Structure and layout of e-mails and memos Planning of e-mails and memos E-mail management and étiquette Part III Reports and presentation of information Various types of data and reports Format, layout and design of reports Planning and writing a report Use of technology for visual representation of data in reports
Certification	CBFS certificate of completion for participants who attend all days of training in all the 3 parts.
Training Methods	Power point presentation, lecture, interactive discussions, exercises, activities, videos, quizzes
Speaker’s Profile	Dr. Yaqoob Al Ghatrifi Assistant Professor at CBFS. He has teaching experience of over 2 decades. He holds a PhD in Education from the University of Reading, as well as a MA and BA in TESOL (both from the University of Leeds). He conducts training in business communication, business writing and soft skills.

ABC OF IMAGE MANAGEMENT
Course Date	13 January 2025
Duration	1 Day, 5.5 Hours
Location	Muscat
Speaker	Ms. Sumangla Jacob
Key Learning Objectives	By the end of this course participants should be: § Understanding image management § Identifying key elements of projecting a winning image § Getting tips on several essential image management practices § Learning to build confidence through self-presentation techniques § Understanding how to apply image management for personal branding
Target Participants	All staff
Pre-requisites	There are no pre-requisites for this course.
Contents Highlights	Why image management? First impressions 4 As of appearance management Effective vocal and verbal communication Body language principles Etiquette Grooming and hygiene Managing attitude and behaviour Importance of self-image Building a digital presence
Certification	CBFS certificate of completion for participants who attend full training.
Training Methods	Power point presentation, lecture, interactive discussions, videos
Speaker’s Profile	Ms. Sumangla Jacob Certified image consultant and soft skills trainer.She has over 10 years of experience in retail banking , working with some of the leading banks in India. Branch Operations and Customer Service were her forte while dealing with clients and building strong customer relationships. She has a Bachelors in English Honors and Economics and MBA with specialization in finance.

FINANCIAL CONSUMER PROTECTION REGULATORY FRAMEWORK (FCPRF) – VIRTUAL
Course Date	13,14-15 January 2025
Duration	3 Days, 9 Hours
Location	Virtual (Participants’ own location)
Speaker	Mr. Mohammed Anwar Al Balushi
Key Learning Objectives	On completion of this course the participants will be able to: Understand the importance of financial consumer protection within regulatory frameworks. Explore key principles and concepts underlying financial consumer protection regulations. Familiarize with international standards and best practices in financial consumer protection. Analyze the roles and responsibilities of regulatory authorities in safeguarding consumer interests. Develop strategies for implementing effective financial consumer protection measures. Identify emerging trends and challenges in financial consumer protection regulation.
Target Participants	Middle and Senior Management Officials of banks who are dealing with the FCPRF framework/compliance/related issues.
Pre-requisites	Experience in dealing with financial consumer protection/compliance/related issues.
Content Highlights	Introduction to Financial Consumer Protection (FCP) Key principles and provisions of FCPRF Regulatory frameworks and stakeholder Roles Implementing FCP measures
Certification	CBFS certificate of completion for participants who attend all days of training.
Training Methods	Power Point presentation, lecture, interactive discussions, cases, videos, quizzes
Speaker’s Profile	Mr. Mohammed Anwar Al Balushi A former banker with over 27 years of experience in internal audit and branch operations. He was earlier Executive Manager in the Executive Project Management Office, Unit Head of Assessment Center and Deputy Head-Learning and capability development at Sohar International. He is a certified trainer, has an MBA from Bedfordshire University, UK, and is a member of CIPD, UK and ACFE. He holds a banking diploma from CBFS. He has Psytech Testing Certificate and International Compliance Association (ICA) certificate. He is certified by Korn Ferry in the assessment of leadership potential. He also has PMP and CISA certifications. He is a columnist and books reviewer for Oman Daily Observer, Times of Oman and The Arabian Stories newspapers. He has authored a book on “Modern Techniques of Bank Branch Auditing”.

MANAGING INVESTMENT RISK IN ISLAMIC BANKING
Course Date	14-15 January 2025
Duration	2 Days, 11 Hours
Location	Muscat
Speaker	Mr. Mohammed Farzan
Key Learning Objectives	By the end of this course, participants should be able to: Understand the principles of Islamic finance and how they apply to risk management. Identify and evaluate different types of risks in Islamic banking. Learn strategies to mitigate risks in compliance with Shariah law. Analyze real-world case studies to understand risk management in practice.
Target Participants	Staff of Investment Banking, Investment Operations, Finance and Shariah Compliance Depts. in Islamic Banks and windows.
Pre-requisites	Basic understanding of Islamic banking principles. Experience or academic background in finance or banking is preferred
Contents Highlights	Introduction to Islamic banking and finance: Overview of Islamic banking Key differences between conventional and Islamic banking Fundamentals of risk Management in Islamic banking: Understanding the concept of risk in Islamic finance Types of risks specific to Islamic banking (credit, market, operational, liquidity) Risk assessment and tools: Techniques and tools for risk assessment Role of risk management in maintaining Shariah compliance Risk mitigation strategies: Detailed examination of real-world examples Strategies to mitigate various risks in Islamic banking operations Regulatory framework and Its implications on risk management: Impact of local and international regulations Compliance with Shariah law and financial regulations
Certification	CBFS certificate of completion for participants who attend all days of training.
Training Methods	Power Point presentations, lecture, group discussions, case studies exercises, quizzes
Speaker’s Profile	Mr. Mohamed Farzan Lecturer at CBFS. He has 2 decades of training experience. He is a member of both CIMA and ACCA. He is the first CISI certified trainer in Oman and possesses their 4 certifications in key areas including Securities and Investment, Wealth Management, Investment Management, Islamic Finance Qualification (IFQ), besides the CIMA Diploma in Islamic Finance. He teaches in ACCA and CFA. He also has an MBA from the University of Jayawardenapura. He is adjunct faculty for University of Bradford and local counselor for University of Strathclyde.

NEGOTIATION SKILLS
Course Date	15-16 January 2025
Duration	2 Days, 11 Hours
Location	Muscat
Speaker	Dr. Zaynab Nadim
Key Learning Objectives	To understand the negotiation process and maximize their negotiation effectiveness for competitive advantage.
Target Participants	Divisional/Section/Unit Heads, Team Leaders, Regional/District/Area Managers, Branch Managers, Assistant Branch Managers, staff involved in sales, purchasing/procurement
Pre-requisites	Participants should be in a job function which requires them to do negotiations (internal/external) on a regular basis.
Contents Highlights	Concepts and definition of negotiation Negotiation process Negotiation styles Role of communication in negotiations Tips to improve negotiation skills
Certification	CBFS certificate of completion for participants who attend all days of training.
Training Methods	Power point presentation, lecture, interactive discussions, exercises/activities, cases, role plays, videos, quizzes
Speaker’s Profile	Dr. Zaynab Nadim Assistant professor at CBFS. She has a PhD in Management from the University of Technology, Malaysia and Master’s and Bachelor’s degrees in Business Administration from Al Mustansyriah University in Iraq. With over 20 years of academic experience, she has been adjunct faculty for the University of Staffordshire, the University of Bradford, and the University of Strathclyde. organizational innovation, and organizational culture on employees’ outcomes. She conducts training in change management and soft skills.

INTRODUCTION TO BANK RATINGS AND SUKUK RATINGS, CRYPTO AND DEFI (WITH S&P GLOBAL RATINGS) - VIRTUAL
Course Date	16 January 2025
Duration	1 Day, 5.5 Hours (8:30am-2:00pm)
Location	Virtual (Participants’ own location)
Speaker	Dr. Mohamed Damak
Key Learning Objectives	§ Understand the key criteria used in rating a financial institution. § Understand the key criteria used in rating Sukuk instruments. § S&P Global Ratings for Omani & GCC banking sectors § S&P Global Ratings for Islamic finance § Understand S&P Global Ratings view of disruptors such as DeFi, blockchain, crypto, can disrupt financial institutions
Target Participants	CFO, CRO, Treasury, senior members of Risk Management, Finance, Treasury, Islamic Finance and Credit Divisions
Pre-requisites	Experience of at least 5 years (as these topics require a high degree of sophistication and are not suitable for fresh graduates or entry level staff).
Contents Highlights	§ Bank rating criteria § Sukuk rating criteria § Banking sector opportunities and challenges in 2024 § Disruptors to the traditional financial services – how are they faring?
Certification	CBFS certificate of completion for participants who attend all sessions of training
Training Methods	Lecture, PowerPoint presentation, interactive discussions
Speaker’s Profile	Dr. Mohamed Damak Senior Director/Sector Lead Financial Institutions & Global Head of Islamic Finance S&P Global Ratings (SPGR) in the Emerging EMEA region. He also co-heads the Emerging Market Global Industry Focused Team and is a member of several senior forums and research labs including the Digitalization of the Markets Research Lab. Prior to joining SPGR, He worked as a Principal Credit Risk Officer for the African Development Bank in Tunis. From 2006 to 2010, he worked for SPGR covering conventional and Islamic financial institutions in the Middle East and North Africa region. He holds a PhD in Finance and Master in Money, Banking and Finance from University of Paris 2, Pantheon Assas and a master’s degree in financial Institutions Management from Ecole Supérieure de Commerce de Tunis. His areas of expertise include emerging markets financial institutions, the digitalization of the financial services industry (including cryptocurrencies, stable coins, tokenization, and digital bonds) and Islamic finance.

LEADERSHIP DIALOGUE SERIES-7 EMERGING TRENDS IN PEOPLE MANAGEMENT (VIRTUAL)
Course Date	20 January 2025
Duration	1 Day, 1.5 Hours (9 AM to 10.30 AM)
Location	Virtual (MS Teams)
Speaker	Mr. Sushanth M. Tharappan, Executive Vice President and Head-HR, Infosys Ltd.
Content Highlights	The speaker will present a futuristic perspective on HR trends with appropriate references to the evolving HR practices in his company-Infosys Ltd.
Speaker’s Profile	Sushanth M. Tharappan is the Executive Vice President and Head-HR for Infosys Limited, the parent organization of the Infosys Group of companies. He is an industry and HR veteran, with over 28 years of industry experience, of which nearly 25 years are at Infosys. He has traversed multiple leadership roles at Infosys, which includes overseas stints in USA. In his current role, he oversees HR for 250,000+ employees from 150+ nationalities spread over 55+countries. He also oversees the HR Organizational Change Management (HR-OCM) Group, an expert group of global professionals specializing in strategic deals, rebadging and M&A. Prior to his current role, he was the Head of the Infosys Leadership Institute, a role in which he oversaw succession planning and leadership development. Before that, he was the Chief People Officer for EdgeVerve, the wholly owned Products & Platforms subsidiary of Infosys. A traveler and industry speaker, he is known for his expertise in People Strategy, Organizational Change & Transformation and People Development & Succession Planning and has been recognized with multiple awards. He also partners with many industry forums and mentors not for profit start-ups in the space of education and social inclusion.

STRUCTURED PRODUCTS IN TRADE FINANCE
Course Date	21-22 January 2025
Duration	2 Days, 11 Hours
Location	Muscat
Speaker	Mr. Murahari Naik
Key Learning Objectives	On completion of this course the participants will be able to: § Understand the different types of trade finance products and their associated risks. § Understand the opportunities, profitability, and identify and mitigate the risks. § Utilize different types of credit in order to structure trade finance transactions to meet customers' needs.
Target Participants	Front/Back-office staff of Trade Finance, Relationship Officers/Managers in Corporate Banking and International Banking divisions, Credit Risk Managers/Analysts, Staff of Corporate Remedial Management & Internal Audit divisions
Pre-requisites	Participants should have previously attended the “Introduction to Trade Finance” course offered by CBFS or should have at least 5 years’ of experience in Trade Finance function
Contents Highlights	Trade Finance Credit Facilities and Assessment of Limits Funded Non-Funded Trade Finance Products § Bills purchase / negotiation § Trust receipt financing § Financing of collection and documentary credit transactions § Overview of trade flow and its relationship to structured trade finance Classical trade finance vs. structured trade finance Fundamentals of structured trade finance Transferable, back-to-back and standby credits Effectively using assignment of proceeds under a credit Revolving credit - To control repetitive shipments · Flow and practice of pre-export finance and red clause L/C Relevance of UCP 600 in Documentary Credits Risks in Trade Finance and Risk Mitigation
Certification	CBFS certificate of completion for participants who attend all days of training.
Training Methods	Power point presentation, lecture, interactive discussions, exercises, cases, videos, quizzes
Speaker’s Profile	Mr. Murahari Naik Head Trade Finance Ops Transformation at National Bank of Oman. He has over 3 decades of experience in almost all key areas of banking with leading commercial banks in India and Oman. He has done MBA in Banking and Finance and holds CAIIB and CDCS Certifications.

CUSTOMER EXPERIENCE IN PRIORITY BANKING
Course Date	22-23 January 2025
Duration	2 Days, 11 Hours
Location	Muscat
Speaker	Mr. Karthyic Subramanian
Key Learning Objectives	Understanding how to satisfy priority banking customers so that they remain loyal and stay with the company, as well as increasing its bottom line.
Target Participants	Staff of Wealth Management, Priority/privilege banking, branch staff who manage customers of high profile in terms of Assets under Management (AUM), wallet share and social importance
Pre-requisites	There are no pre-requisites for this course
Contents Highlights	Look at it from the customer's point of view. Get the C-suite to commit. Establish a dedicated customer experience team. Offer unique services. Balance digital and human service. Scale your efforts. Keep your brand consistent. Follow-up.
Certification	CBFS certificate of completion for participants who attend all sessions of training
Training Methods	Power point presentation, lecture, interactive discussions, exercises, cases, quizzes, videos
Speaker’s Profile	Mr. Karthyic Subramanian Deputy Head of Sales at Bank Muscat. He has over two decades of experience in priority & personal banking, wealth management and customer relationship management with focus on managing multiple sales teams, directing sales, service and distribution of banking products across liabilities, assets & wealth services for various customer segments such as mass, affluent NRIs & government services through multiple channels including bank branches, outbound sales teams, relationship teams & other alternate channels. Prior to joining Bank Muscat, he worked with HSBC Bank Middle East in Oman. This was preceded by a decade long experience in India with various reputed banks. He has done an Executive Program in Management (Leadership, Finance & Strategy) from Columbia Business School. He holds an MBA (Finance & Systems), BA (Economics) and has also done Fundamentals of Financial Planning Certification of CISI, UK.

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